Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 15, 2024
Personal Information
- • Name and contact information
- • Email address and phone number
- • Profile information and preferences
- • Payment and billing information
Usage Information
- • Rental history and preferences
- • Search queries and browsing behavior
- • Device information and location data
- • Communication records
Service Delivery
- • Process rental bookings and payments
- • Connect renters with item owners
- • Provide customer support
- • Send important service updates
Service Improvement
- • Analyze usage patterns and preferences
- • Improve our platform and features
- • Develop new services and offerings
- • Personalize your experience
Technical Safeguards
- • End-to-end encryption for sensitive data
- • Secure servers and data centers
- • Regular security audits and updates
- • Access controls and authentication
Operational Safeguards
- • Limited access to authorized personnel
- • Regular staff training on data protection
- • Incident response procedures
- • Regular backup and recovery systems
Access & Control
- • View and update your profile information
- • Download your data in a portable format
- • Delete your account and data
- • Opt out of marketing communications
Data Portability
- • Export your rental history
- • Transfer data to other services
- • Request data correction
- • Restrict data processing
Essential Cookies
Required for basic website functionality, authentication, and security.
Analytics Cookies
Help us understand how you use our platform to improve our services.
Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness.
Payment Processors
We use secure payment processors to handle transactions. They have their own privacy policies.
Analytics Services
We use analytics services to understand usage patterns and improve our platform.
Communication Services
We use communication services to send notifications and support messages.
lelirentalsmail@gmail.com
Phone
+254112081866
Response Time
We respond to privacy inquiries within 48 hours
We may update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by email or through our platform. We encourage you to review this policy periodically.
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Need help understanding your privacy rights? Our team is here to assist you.